Data Deletion
Last updated 30 August 2026
Disconnecting Threads only
Open the app, tap the Threads icon at the top right of the Home screen, and choose "Disconnect from Threads". The moment you disconnect, we delete the Threads access token we had stored, your Threads user ID, username and profile picture URL, and your link settings. After that we obtain no further information about you from Threads. The same applies if you disconnect from the Threads side — that is, if you remove INUPLA from the "Apps and websites" settings on Threads or on instagram.com. Meta notifies us and we carry out the same process: we delete only the link information, and the records you have already imported remain. If a formal data deletion request is made through Meta, we delete the records imported from Threads and the copies of their photographs and videos that we stored, in addition to the link information. Photographs and post text you have already imported remain in the app as your own records. If you want those removed as well, delete them individually from your records, or delete your account as described below.
Deleting everything in the app (account deletion)
Open Settings and choose "Delete Account". You will be asked to type "Delete" to confirm. Deletion removes your account details, your dogs' profiles and records, photographs and videos, your AI chat history, your walk records and your Threads link information. This action cannot be undone. Information that must be retained by law, records necessary for fraud prevention and dispute handling, records relating to payments, subscriptions and enquiries, and information that remains temporarily in backups and logs may be retained for the period required (section 9 of the Privacy Policy). Uninstalling the app alone does not delete the data held on our servers. A paid plan must be cancelled separately, in the subscription settings of the App Store or Google Play.
Requesting deletion by email
If you cannot open the app, or you want to check the status of a deletion, please contact us. We will verify your identity and respond in accordance with law. To: info@raflect.co Subject: Data deletion request In the body, please include the email address registered to the account, or your Threads username. We normally acknowledge a request within 7 days and complete deletion within 30 days. Operator: Raflect Inc. (ラフレクト株式会社), 6F Aoyama Marutake Bldg, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan.
Questions about this page: info@raflect.co